Organizations use this diagram to capture, at a high level, all the critical parts of a process. ![]() SIPOC stands for Suppliers, Inputs, Process, Outputs, and Customers. It's a great starting point for designing the process as well as a powerful tool for process improvement.Ĭheck out our Introduction to Process Mapping to learn more! What is the meaning of SIPOC? This diagram puts the key aspects of the process on a single page. One of the most powerful, and often overlooked, documents from a process mapping exercise is the SIPOC diagram. These can include process guides, RACI charts, flow diagrams, procedural information, and technical specification (requirements) for automation. There are many items that come out of a process mapping exercise. The analyst captures process steps, roles & responsibilities as well as metrics, controls, and supporting tools. Process mapping, typically performed by a process analyst, is an exercise designed to document all aspects of the process. Processes also act as the blueprint for automation.Ī process is a set of activities that transforms inputs into value-added outputs. They lay out the flow of work so that people understand what they need to do and how to do it. ![]() Processes are the lifeblood of an organization. It is a concise way to identify Suppliers, Customers, Inputs, Outputs, and Process steps, all on a single page! Process Mapping & the SIPOC Model A SIPOC diagram is an essential tool for designing or improving business processes.
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